If you would like to return your goods, please send an email to us at: returnsthegemsduo@gmail.com with your name and reason for return.

To be sure that we receive our goods back, can you please return in a trackable Australia Post Satchel

Parcel Post – 2+ business day delivery and give us the number. We will refund you for that cost.
As soon as we have received your return, a refund will be processed plus your return cost and advise you by email.

If you haven’t received a refund within a week, please contact us at returnsthegemsduo@gmail.com so that we can follow it up